Shipping policy
At Alanah Nicole, we're committed to making every order as simple and transparent as possible. From the moment you place your order until it arrives at your door, we aim to provide clear delivery expectations and dependable shipping.
All orders shipped within the United States qualify for free standard shipping.
Shipping Destinations
This Shipping Policy applies to all orders delivered within the United States.
Order Processing & Delivery
Order Cut-Off Time
Orders placed before 3:00 PM (EST) are typically sent to our fulfillment team on the same business day.
Orders placed after 3:00 PM (EST) will generally begin processing on the next business day, which may extend the estimated delivery date by approximately one day.
Processing Time
Most orders are prepared for shipment within 1–3 business days (Monday–Friday).
Once your order has been packed and dispatched, you'll receive a shipping confirmation email with tracking information.
Shipping Time
After dispatch, delivery typically takes 5–9 business days (Monday–Friday) depending on your location and the carrier handling your shipment.
Estimated Delivery
For most customers, the total delivery time is approximately 6–12 business days from the date the order is placed.
Please note that delivery estimates are not guaranteed and may occasionally vary due to carrier delays, weather conditions, customs procedures, or periods of unusually high demand.
Delivery Partners
To ensure reliable nationwide delivery, we work with well-known shipping providers, including:
- USPS
- UPS
- FedEx
The shipping carrier assigned to your order depends on your delivery location and current logistics availability.
Shipping Costs
Free Standard Shipping
We proudly offer free shipping on all orders delivered within the United States, with no minimum purchase required.
Additional Shipping Charges
If shipping charges apply outside our standard delivery region, the applicable cost will always be displayed during checkout before payment is completed.
Tracking Your Order
As soon as your order leaves our warehouse, you'll receive an email containing your tracking number.
You can follow your shipment at any time using our Order Tracking page.
Delivery Problems
If your shipment is delayed, appears to be lost, or you experience another delivery issue, please contact our customer support team as soon as possible.
We'll work directly with the shipping carrier to investigate the matter and do everything we can to resolve the issue promptly.
Questions?
If you have any questions about shipping or your order, please visit our FAQ page or contact our customer support team.
We're always happy to help.
Contact Information
Store Name: Alanah Nicole
Store Address: 125 Gateway Dr NE, Airdrie, AB T4B 0J6, Canada
Store Phone Number: +1 778 807 9570
Store Email: support@alanahnicole.com
Customer Support Hours:
Monday – Friday: 9:00 – 18:00 (EST)
Response Time:
We typically respond within 1–2 business days.